GlobalLogic Technical Support Analyst Recruitment 2026 | Freshers | Gurgaon

GlobalLogic Technical Support Analyst Recruitment 2026 | Freshers | Gurgaon

Looking for the latest GlobalLogic Recruitment 2026? Here's an excellent opportunity for fresh graduates and candidates with up to one year of experience. GlobalLogic, a Hitachi Group Company, is hiring Technical Support Analysts for its Gurgaon office.

If you have strong knowledge of Python, SQL, troubleshooting, debugging, data analysis, and technical support, this full-time role offers an excellent opportunity to work with global engineering teams while building your career in software product engineering.

Whether you're a fresher or have up to one year of experience, this opportunity provides exposure to enterprise applications, technical problem-solving, customer support, and modern software technologies.

Job Highlights

• Company: GlobalLogic

• Job Role: Technical Support Analyst

• Job Code: IRC300573

• Job Type: Full-Time

• Experience: 0–1 Year

• Job Location: Gurgaon, India

• Work Mode: On-site

• Shift: 24×7 Rotational Shift

• Department: Software Product Engineering

• Required Skills: Python, SQL, Data Visualization, Troubleshooting

• Education: Bachelor's Degree in Computer Science, IT, or related field

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is one of the world's leading digital engineering organizations. Since 2000, the company has helped global enterprises build innovative digital products, intelligent platforms, and software solutions across industries including healthcare, automotive, communications, finance, retail, and technology.

With engineering centers across multiple countries, GlobalLogic provides employees with opportunities to work on cutting-edge technologies while collaborating with some of the world's most recognized brands.

Job Description

GlobalLogic is looking for motivated Technical Support Analysts who enjoy solving technical problems and helping customers. The selected candidates will investigate production issues, analyze application behavior, troubleshoot software problems, and collaborate with engineering teams to resolve complex incidents.

The role also involves debugging applications using Python, performing SQL queries for analysis, documenting solutions, and improving support processes. Candidates should be comfortable working in a fast-paced environment with rotational shifts.

Key Responsibilities

• Investigate, troubleshoot, and resolve technical issues efficiently.

• Analyze application logs and identify root causes of production incidents.

• Debug software using Python and other programming tools.

• Perform SQL queries for database analysis and troubleshooting.

• Collaborate with engineering teams to resolve complex issues.

• Create and maintain technical documentation and knowledge base articles.

• Communicate technical updates with customers and internal stakeholders.

• Recommend improvements to support processes and workflows.

• Ensure timely issue resolution while maintaining high customer satisfaction.

• Follow established support procedures and quality standards.

Required Skills

Candidates should have knowledge of:

• Python programming

• SQL and database querying

• Debugging applications

• Technical troubleshooting

• Problem-solving techniques

• Analytical thinking

• Data analysis

• Excellent verbal and written communication

• Documentation skills

• Customer support

Eligibility Criteria

Candidates must have:

• Bachelor's Degree in Computer Science, Information Technology, or a related discipline.

• 0–1 year of experience in technical support or software engineering.

• Strong analytical and logical thinking ability.

• Good understanding of SQL.

• Basic programming knowledge in Python or similar languages.

• Ability to work in a 24×7 rotational shift environment.

Preferred Qualifications

Candidates with the following will have an added advantage:

• Experience debugging software applications.

• Knowledge of data visualization.

• Previous internship experience in technical support.

• Familiarity with enterprise software environments.

• Strong customer communication skills.

Shift Timings

This role requires working in rotational shifts:

• Morning Shift: 7:30 AM – 4:30 PM

• Evening Shift: 4:30 PM – 1:30 AM

• Night Shift: 11:30 PM – 8:30 AM

Why Join GlobalLogic?

Joining GlobalLogic offers an opportunity to work with one of the world's leading digital engineering companies while building expertise in enterprise software support.

Employees receive:

• Opportunity to work with global clients

• Exposure to enterprise software products

• Learning and development programs

• Professional certification support

• Medical insurance

• Group life insurance

• Performance bonuses

• Career growth opportunities

• Flexible work culture

• Collaborative engineering environment

Selection Process

The selection process may include:

• Application Screening

• Technical Assessment

• Technical Interview

• HR Interview

• Final Offer

Salary

GlobalLogic has not officially disclosed the salary for this position. Compensation will be based on company standards, candidate skills, and interview performance.

How to Apply

Interested candidates can apply online through the official GlobalLogic Careers portal by submitting their updated resume and completing the online application form.

Apply Link

Apply Here: https://www.globallogic.com/careers/technical-support-analyst-24-7-operations-irc300573/

Frequently Asked Questions (FAQs)

1. Who can apply for the GlobalLogic Technical Support Analyst Recruitment 2026?

Fresh graduates and candidates with up to one year of experience who hold a bachelor's degree in Computer Science, IT, or a related field can apply.

2. Where is the job location?

The position is based in Gurgaon, India.

3. Is this a work-from-home job?

No. This is an on-site position.

4. What programming languages are required?

Candidates should have knowledge of Python and SQL.

5. Is prior work experience mandatory?

No. Freshers are eligible to apply.

6. Are rotational shifts required?

Yes. The role requires working in 24×7 rotational shifts.

7. What type of work will I perform?

You will troubleshoot technical issues, debug applications, analyze databases, and support enterprise software products.

8. Does GlobalLogic provide career growth opportunities?

Yes. Employees receive access to learning programs, certifications, and opportunities to work on global engineering projects.

9. What is the selection process?

The hiring process generally includes application screening, technical evaluation, interviews, and an HR discussion.

10. How do I apply for this job?

You can apply through the official GlobalLogic Careers website using the application link provided above.

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Disclaimer

This information is publicly shared to help students and freshers. OkFreshers is not responsible for any outcomes related to applications, interviews, or job offers. Candidates are requested to verify all details, follow the official application process, and apply at their own discretion. All hiring decisions, processes, and status updates are solely managed by the respective hiring companies. No cost is involved in the recruitment process.