Home 2021 Jobs Konecranes Recruitment Drive for freshers | Trainee-Global IT Support | Pune

Konecranes Recruitment Drive for freshers | Trainee-Global IT Support | Pune

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Konecranes okfreshers

Konecranes Recruitment Drive for freshers | Trainee-Global IT Support | Pune

Company Name : Konecranes

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name – people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive. 

We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Job Details for Konecranes Recruitment Drive :

Position : Trainee-Global IT Support

Qualification : B.Sc, BCA, BCS, BE

Experience  : Freshers (0 -1 Years)

Work Location : Pune

Your key responsibilities:

  • Exhibit Konecranes Core values and code of conduct into each action
  • Manage all IT requests which are logged in IT Ticketing tool. This includes classification, taking approvals, assigning to L2/L3 support, follow up with them until closure.
  • Technical analysis of all the unknown/ new types of Incidents and Service Requests and assist the Team leads to create knowledge base
  • Assessing the severity, impact and risk of incidents and escalating to the L2/L3 teams, whenever required.
  • Adopt IT processes and policies during day to day support.
  • Handling IT project activities assigned to you.
  • Identify and communicate the problem areas based on the incoming incidents.
  • Assistance during User Acceptance Test
  • Nice to have awareness about ISO 14001, 45001 requirements

What we expect from you:

  • Graduate from Computer Science/ IT (B.Sc, BCA, BCS, BE)
  • 0-1 year of experience in a Windows environment.
  • Good knowledge of OS, Network, and Applications.
  • Familiarity with iOS, Android, Windows, and other mobile operating systems
  • Knowledge of SCCM is preferred.
  • ITIL knowledge is preferred.
  • Communication skills – Verbal, Written
  • Team player
  • Excellent written and spoken English
  • Ability to work and communicate effectively with a globally-distributed team
  • Willing to work in a 24×7 shift environment

What we can offer you:

  •  Insight to world-class IT Service Delivery
  •  Competitive Salary
  •  Work-Life balance
  •  Innovative and dynamic working environment
  •  Support of an excellent IT Service Delivery Team
  •  Possibility to work in a leading crane building company with leading technology

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Apply Link : CLICK HERE