Home 2021 Jobs DXC Technology Recruitment Drive for Associate Professional Application Delivery | Bangalore

DXC Technology Recruitment Drive for Associate Professional Application Delivery | Bangalore

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DXC Technology Recruitment Drive for Associate Professional Application Delivery | Bangalore

Job Details for DXC Technology Recruitment Drive :

Company Name : DXC Technology

Position : Associate Professional Application Delivery

Work Location : Bangalore

Job Description:

  • Assists with the coordination of activities of functional areas or of department account leads to ensure that business solution requirements are met.
  • Assists in day to day Application support delivery to our clients globally
  • Be part of 24/7 Support team and provide high quality production support services
  • Actively manage Application Incidents and Changes using the ITIL framework
  • Representing support in High severity Incident Management or Major Incident Management
  • Works closely with senior team members in coordinating communications between lines of service (LOS) and clients to ensure that integration of new, enhanced and existing applications meet client specifications.
  • Assists in identifying and researching application improvements to increase customer and stakeholder satisfaction.
  • Actively participate Application delivery projects and enhancements

Basic Qualifications

  • Bachelor’s degree or equivalent combination of education and experience
  • Bachelor’s degree in business administration, engineering, information systems or related field preferred
  • Zero or more years of support services or project or program experience
  • Experience working with the technology industry
  • Experience working with company products and operating systems

Other Qualifications

  • Incident Management
  • Change Management
  • Service Request Management
  • Escalation Management
  • Monitoring of Applications and reporting
  • Performing Application Sanity Checks and exceptional Handling
  • 24/7 Support
  • ITIL Best Practices
  • AWS and AZURE knowledge
  • SQL/Window Servers/IIS/Python – Added Advantage

Work Environment

  • Virtual office

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