Dassault Systemes Recruitment Drive for freshers | User Success Engineer | Pune
Company Name: Dassault Systemes
Dassault Systemes is the global leader in CAD, PLM software, 3D designs, 3D digital mock-up products. DELMIA, 3DEXCITE, SOLIDWORKS, CATIA, ENOVIA to name a few, are our flagship, legacy Software Products used by Defense, Aviation, Automobile, Manufacturing, Retail & other various industries today. Working with us is more than a Job – it is a passion for excellence and innovation that connects our brand across 179 offices worldwide with 64 + R&D Labs. An eclectic mix of nationalities, cultures, creative talents and technical experts converge to create the World class Products. We are seeking a resource having experience in C++ Programming skills to work on customization issues reported by DS customers. You will be reporting Pune location.
Job Details For Dassault Systemes Recruitment Drive:
Position: User Success Engineer
Experience: Fresher
Work Location: Pune
Skills and Requirements
- Bachelor’s Degree in Engineering (in Mechanical/Comp. Science engineering)
- 0 -2 years. of C++ experience.
- Experience with scripting languages such as VB, Python is advantageous
- Knowledge of HTML/CSS/Web technologies would be an added advantage
- PLM Customization experience would be an added advantage
- Excellent analytical and problem-solving skills
- Excellent verbal and written communication skills in English
- Ability to work effectively and efficiently as a member of a team and individually
Responsibilities
- Debug and Analysis the customer C++ / CAA Workspace to identify the buggy API
- Troubleshoot and resolve customers reported issues with complete ownership and dedication
- Determine source of customer problem (Standard API / User Defined API, product based, installation and administration issue)
- Timely deliver answers /solutions including validating all code corrections against customer scenarios
- Participate in customer calls, on demand, to convey technical expertise and deliver enhanced value & satisfaction
- Submit and track issue with Development Team and validate Solutions provided by Development team
- Implement the functionality under R&D Guidance for specific customer demand.
- Define and / or development of Support / debugging tools and solutions
- Work closely with customers and partners as situation demands to resolve issues and ensure smooth deployment / production run

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