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How to tackle a telephonic interview? What are the useful tips for job-hunting graduates?


First, let’s see What is Telephonic Interview?

A telephone interview usually takes place at an early stage of the graduate recruitment process and is designed to filter applicants and decide who to progress. Although a short conversation, it’s your first opportunity to show enthusiasm and commitment to the role.

As employers increasingly use platforms such as Skype and Zoom, they often employ them for what would have previously been the ‘telephone interview’ stage. While you will have to take how you come across on camera into consideration if this is the case what you say will essentially be assessed in the same way as for a telephone interview.

The covid 19 pandemic has given us many alternatives to resume our life back to normal, workplaces and colleges have been shut and so there is a question regarding placements and internships along with the new recruitment process.

As the current situation, going out and attending an interview in real-time is not possible therefore, the process of hiring candidates has been done through telephonic interviews.  

Telephonic interviews are just like your face-to-face interviews, the only thing is that the selection process is done by telephone, now since you will not be able to see the interviewer in front of you. So there must be some attention required while speaking,

Here are some tips that you can follow while attending a telephonic interview.

  1. Companies generally tell you in advance when they will be calling. Choose a room where you can speak without disruption. Shut out other noises like TV and radio
  2. Get a hard copy of your resume and cover letter and keep it ready and handy. Keep pen and paper handy to take down notes.
  3. Practice the answers to expected questions beforehand and prepare for any derivative questions that may arise as well.
  4. Though the interviewer cannot see you, it is not difficult to sense your mood over the phone. This will reflect in your voice if you feel happy, bright, and enthusiastic.
  5. You’ve already visited the company portal while writing your cover letter, so you have a sense of what the organization is about. This may be a good time to go back to the portal and brush up on that knowledge. 
  6. Always treat the telephonic interview as an interactive interview. It is easy to fall into the trap of not taking a phone interview as seriously as a face-to-face interview. But remember, this is a process of elimination as well. 
  7. After he/she is done with the interview, your interviewer will typically ask if you have any questions. This is a chance for you to showcase your intelligence. You could ask questions on the role you are being interviewed for, company branding, and upcoming projects
  8. Asking the interviewer, if he/she has any other questions, is a good way to round up the discussion. This will give him/her a chance to go back to the list of questions and see if something has been left out.
  9. Don’t forget to say thank you, even if the interview has gone badly.
  10. Pauses are OK, just as in any interview. If you couldn’t hear or didn’t understand a question, it’s fine to ask for clarification.
  11. Resist the urge to reply to emails, check your social media, make your lunch, wash up, and so on. Focus only on the person at the other end of the line.
  12. Have a glass of water nearby just in case your mouth goes dry mid-call, but don’t eat or drink properly while taking part in a phone interview.
  13. Don’t slouch on the couch; sit up straight, as it will help you feel and sound more confident and alert.

A phone interview has several advantages both for the employer and the candidate. It is typically shorter than a face-to-face interview, allowing the interviewer to save on time.

Telephone interviews are traditionally the first-round interview. As such, the interviewer is primarily interested in finding out whether you have a good understanding of what the job involves, whether you truly want it and whether you want to work for their employer.

They are also likely to be keen to hear a bit more about you, your career ambitions, and your skills. However, these questions are likely to be preliminary and you will get a chance to develop your answers in the next stage of the recruitment process.

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