Genesys, Chennai is looking for Software Engineer

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Kindly find the below job details and application process.

Company Profile :

Genesys is the world’s leading provider of customer service and contact software — with more than 4,000 customers in 80 countries. Drawing on its more than 20 years of customer service innovation and experience, Genesys is uniquely positioned to help companies bring their people, insights and customer channels together to effectively drive today’s customer conversation. Genesys software directs more than 100 million interactions every day, maximizing the value of customer engagement and differentiating the experience by driving personalization and multi-channel customer service – and extending customer service across the enterprise to optimize processes and the performance of customer-facing employees.

Posting Title :   Software Engineer

Job Location :   Chennai

Roles & Responsibilities

  • Self-driven towards gaining in-depth technical domain knowledge to effectively review new product requirements and technical designs
  • Adopting and promoting best practices within the immediate and wider teams
  • Review of Functional Specifications and other input documents towards test planning
  • Develop test plans, test environment and test scenarios for new product features
  • Have an automate-first attitude to improve test efficiency
  • Provide estimations of work effort for test execution
  • Testing of the various components of the product at a feature level as well as at integrated system level
  • Debugging and astute reporting of aberration observed during the testing from the expected results
  • Review of product documentation
  • Interface with other teams like engineering, technical publications, tech support and provide inputs with respect to system behavior during testing
  • Perform RCA for Customer reported defects and coming up with measures to stop such defect escapes in future releases

 Technical Skills

  • Good working knowledge in VOIP especially SIP
  • Strong hands-on scripting experience in Python and Selenium
  • Experience in developing CD pipelines using Jenkins
  • Should have very good testing skills
  • Should be proficient in coding & scripting for automating Test Cases
  • Basic knowledge in Robot Framework

How to apply :

All Eligible and Interested candidates can apply this Opening in online on following link.

To Apply : Click Here