Kindly find the below job details and application process.
Capgemini India was established in 2001 with its first office in Mumbai, and today it serves as a world-class offshore centre through its unique Rightshore Strategy to serve global customers. It also services Indian markets through its Local Business Services arm. Capgemini in India is more than 97,000 people strong across 11 cities (Mumbai, Bangalore, Gurgaon, Noida, Gandhinagar, Hyderabad, Pune, Kolkata and Chennai – Trichy and Salem). A pioneer in the IT industry, Capgemini has over 50 years of global expertise collaborating with leading corporations and now brings its Consulting, Technology and Outsourcing experience to India. With dedicated teams to service the local market, Capgemini has strong domain experience to assist clients across the Government and Public Sector, Energy and Utilities, Manufacturing, Telecom and Financial Services sectors.
.Posting Title Service Desk Analyst
Job Location Bangalore
Must be graduate
Strong communication & analytical skills & good team player
Good to have ITIL V3 certified
Roles & Responsibilities:
Provide level 1 support by picking the phone calls & support for logging, tracking, Resolution, and reporting of help desk incidents and service requests
The activities associated with restoring normal service operation as quickly as possible and to minimize the adverse impact on business operations, thus ensuring that the best possible levels of service quality and availability are maintained
Should also provide accelerated response to the executive users within the customer organization
How to apply
All Eligible and Interested candidates can apply this Opening online on following link.
To Apply: Click here
Dead Line to Apply (ASAP)