Capgemini, Bangalore is looking for Fresher Service Desk Analyst.

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Kindly find the below job details and application process.

Company Profile

Capgemini India was established in 2001 with its first office in Mumbai, and today it serves as a world-class offshore centre through its unique Rightshore Strategy to serve global customers. It also services Indian markets through its Local Business Services arm. Capgemini in India is more than 97,000 people strong across 11 cities (Mumbai, Bangalore, Gurgaon, Noida,  Gandhinagar, Hyderabad, Pune, Kolkata and Chennai – Trichy and Salem). A pioneer in the IT industry, Capgemini has over 50 years of global expertise collaborating with leading corporations and now brings its Consulting, Technology and Outsourcing experience to India. With dedicated teams to service the local market, Capgemini has strong domain experience to assist clients across the Government and Public Sector, Energy and Utilities, Manufacturing, Telecom and Financial Services sectors.

.Posting Title                        Service Desk Analyst

Job Location                        Bangalore

Eligibility Criteria

Must be graduate

Strong communication & analytical skills & good team player

Good to have ITIL V3 certified

Roles & Responsibilities:

Provide level 1 support by picking the phone calls & support for logging, tracking, Resolution, and reporting of help desk incidents and service requests

The activities associated with restoring normal service operation as quickly as possible and to minimize the adverse impact on business operations, thus ensuring that the best possible levels of service quality and availability are maintained

Should also provide accelerated response to the executive users within the customer organization

How to apply

All Eligible and Interested candidates can apply this Opening online on following link.

To Apply: Click here

Dead Line to Apply (ASAP)