Kindly find the below job details and application process.
|Aricent is a global design and engineering company innovating for customers in the digital era. We help our clients lead into the future by solving their most complex and mission critical issues through customized solutions.|
Posting Title Network Engineer
Job Location Gurgaon
Bachelor’s degree in Mechanical Engineering
Candidates should possess B.Tech or Equivalent
Prior troubleshooting experience
Willing to work in 24*7 Support (Including Night Shifts)
Prior experience of Voice based technical support
Excellent communication (written & verbal) skills
Troubleshoot Level 1/2/3 network issues of enterprise customers and ISPs (US/CAN region)
Achieve all the defined metrics & SLA
Effective engagement with customer (written & verbal) & ensure Customer Satisfaction
Proactive involvement of Technical Leads / Management in resolving critical issues
writing Tech documents covering best practices & Tshoot approaches for a product/issue.
Mentoring of New Hires
How to apply
All Eligible and Interested candidates can apply this Opening online on following link.
To Apply: Click Here
Dead Line to Apply (ASAP)