Amazon Careers 2024 : Amazon Offers Freshers a Gateway to the Cloud – Don’t Miss Out!!!
Amazon is looking for fresh graduates to join its innovative cloud computing team. This is your opportunity to work with cutting-edge technologies, solve complex challenges, and grow in a dynamic environment. Grab the Opportunity!!!
Amazon Careers 2024:
Company: Amazon
Position: Cloud Support Associate
Qualification: Bachelor’s / Master’s Degree
Batch: Recent Batches
Experience: Freshers
Salary: ₹ 14 LPA (Expected)
Location: Mumbai, Hyderabad, Bangalore, Chennai, Gurugram.
Last Date: ASAP
Amazon Careers 2024 | Roles and Responsibilites:
- A Candidates will have to provide Customer Support in the Cloud
- A Candidates will have to solve customer cases via telephone, email, and web/live chat.
- A Candidates will have to apply advanced troubleshooting techniques to deliver customized solutions.
- A Candidates will have to collaborate with customers to identify the root cause of issues.
- A Candidates will have to handle Technical Issues
- A Candidates will have to address a wide range of technical problems across various AWS services.
- A Candidates will have to work on critical, highly complex issues that may involve multiple AWS services.
- A Candidates will have to guide and mentor new hires.
- A Candidates will have to develop and deliver training sessions for team members.
- A Candidates will have to partner with development teams on complex issues and initiatives for contact deflection.
- A Candidates will have to provide feedback to internal teams to improve AWS services and processes.
- A Candidates will have to participate in leadership initiatives to improve customer experience (CX).
- A Candidates will have to assist with compliance by adhering to AWS global standards, practices, and policies.
- A Candidates will have to write tools and scripts to enhance team efficiency.
- A Candidates will have to Participate in Hiring Activities
- A Candidates will have to contribute to the hiring process for new team members.
- A Candidates will have to enhance Customer Experience During Critical Events
- A Candidates will have to drive customer communication and resolution strategies during critical events.
- A Candidates will have to create tutorials, how-to videos, and technical articles for the developer community.
- A Candidates will have to learn and utilize groundbreaking technologies.
- A Candidates will have to participate in focused summits, events, or training opportunities.
- A Candidates will have to engage in presenting training or participating in AWS events and summits globally.
- A Candidates will have to collaborate with Engineers Worldwide Interact with leading engineers across the globe to resolve customer issues.
- A Candidates will have to work with leadership on strategies to improve processes and enhance the technical support experience.
Amazon Careers 2024 | Eligibility Criteria:
- A Candidate should have 0-1 years of experience in Linux systems administration, database design and optimization, big data analysis, network administration, or DevOps. Demonstrates proficiency in programming or scripting languages such as Java, Perl, Ruby, C#, and/or PHP.
- A Candidate should have a background in troubleshooting and support.
- A Candidate should excel in both oral and written communication skills.
Amazon Careers 2024 | Skills:
- A Candidate should have fundamental understanding of operating system concepts and Linux/Unix systems administration (e.g., Ubuntu, CentOS, RedHat, Solaris).
- A Candidate should have basic knowledge of networking (TCP/IP, DNS) and databases.
- A Candidate should have strong customer focus with excellent multitasking abilities.
- A Candidate must be familiar with cloud computing technologies.